The Polar Express Train Ride
All aboard THE POLAR EXPRESS™ Train Ride for a magical Christmas adventure! Departing from Froghall Station, this family-friendly journey recreates the beloved movie, taking guests to the North Pole to meet Santa Claus. Enjoy immersive live entertainment, hot chocolate, cookies, and a special silver bell gift. It's a festive experience designed to capture the wonder and joy of the holiday season for all ages.
What to Expect
Authentic American steam locomotive for a magical Polar Express journey.
Event Details
Duration
Approximately 1.5 hours for the full experience (train ride is about 1 hour)
Ages
All ages
Timed Entry
Yes
Organizer
Churnet Valley Railway (1992) plc
Food & Drink
Hot chocolate and cookies served onboard. Limited edition souvenir mugs available with Premium Class tickets.
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, whimsical
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Location
Know Before You Go
- Tickets: $$ – Get tickets
- Parking: Free event parking is available approximately 6 minutes' walk from the station. Accessible parking is available for those with a disability or health condition upon showing a blue badge.
- Accessibility: Churnet Valley Railways strives to be inclusive. While some areas have uneven surfaces, staff will assist. Wheelchairs cannot be accommodated on heritage coaches, but users able to climb a step and walk a short distance can be assisted. Wheelchairs will be stored. Disabled toilets are available at Froghall Station. Accessible parking is available with a blue badge.
- Pets: No pets allowed (service dogs welcome)
Tips & Advice
- Dress warmly in pyjamas and bring a coat and gloves, as the platform can be chilly, even though the train is heated.
- Allow approximately 1.5 hours for the entire experience, as the train ride itself is about an hour.
- Arrive no earlier than 20 minutes before your departure time, as the site opens at 13:00 and trains depart promptly.
- If you have allergies to cookies or hot chocolate, you are welcome to bring your own alternative treats.
- Consider booking Premium Class for a special souvenir ceramic mug, redesigned annually and only available with this ticket type.
Special Events & Promotions
- Limited Edition POLAR EXPRESS™ Souvenir Ceramic Mug with Premium Class tickets
- Discount for carers available upon proof of entitlement
- Children under 2 travel for £3.00 (no seat, hot chocolate, or cookie)
Quick Actions
Frequently Asked Questions
Where does the train depart from?
All THE POLAR EXPRESS™ Train Rides depart from Froghall Station, Froghall, Stoke-on-Trent, Staffordshire ST10 2HA.
What is the difference between Standard and Premium Class tickets?
Standard Class includes a hot chocolate, cookie, and a silver sleigh bell. Premium Class includes all of that plus a Limited Edition POLAR EXPRESS™ Souvenir Ceramic Mug and a special bag.
Can I make changes to my booking?
Changes to bookings incur a £25 fee and cannot be made after September 1st, 2026. It's best to ensure all details are correct at the time of booking.
Are pushchairs or car seats allowed on board?
No, pushchairs and car seats are not permitted on THE POLAR EXPRESS™ Train Ride. They must be left at the buggy storage point and will be looked after until your return.
Is the railway suitable for guests with disabilities?
Churnet Valley Railways strives to be inclusive. While there are some uneven surfaces, staff will assist. Wheelchairs cannot be accommodated on heritage coaches, but users able to climb a step and walk a short distance can be assisted. Disabled toilets are available at Froghall Station.
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.