The Polar Express 2026
All aboard for a magical journey to the North Pole with Grand Canyon Railway's Polar Express! This enchanting experience brings the beloved children's book to life, offering families a chance to create cherished holiday traditions. Enjoy hot chocolate and cookies while listening to the classic story, and witness the wonder as Santa Claus and his reindeer greet passengers at the North Pole.
What to Expect
Magical train journey to the North Pole.
Event Details
Duration
Approximately 90 minutes
Ages
All ages
Timed Entry
Yes
Organizer
Grand Canyon Railway
Food & Drink
Hot chocolate and chocolate chip cookies served on the train. Adult beverages available at The Fred Harvey Restaurant and Spenser’s Pub. No alcoholic beverages are permitted aboard The Polar Express.
Local Insight & Ratings
Family Friendly
Best For
Families
Vibe
Magical, festive, whimsical
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Location
Know Before You Go
- Tickets: $$ – Get tickets
- Parking: Parking is free and is available around the hotel and depot complex. There is a parking lot east of Grand Canyon Blvd. as you enter the Railway’s complex as well as parking west of the hotel. Budget a few minutes extra to find parking as there will be as many as 3,000 people on property.
- Accessibility: Not all rail cars are ADA accessible. Contact 1-800-TheTrain (800-843-8724) at least 7 days prior to arrival for arrangements. ADA requests can be noted during online checkout (wheelchair, lift, scooter, seat transfer).
- Pets: No pets allowed (service animals only)
Tips & Advice
- Arrive at least 1.5 hours before departure to pick up tickets and enjoy pre-boarding activities like meeting elves and Santa.
- Consider booking a Polar Express Package that includes an overnight stay at the Grand Canyon Railway Hotel for a complete holiday experience.
- Bring a copy of 'The Polar Express' book to read along with the story during the train ride.
- Dress in festive holiday pajamas for the train ride, as many guests do, to fully embrace the magical atmosphere.
- Book well in advance, especially for popular dates, as this popular holiday event often sells out.
Special Events & Promotions
- Flexible cancellations on all 2026 Polar Express reservations.
- Full refund up to 14 days before departure.
- Charity Train application available for Arizona-based non-profits.
Quick Actions
Frequently Asked Questions
Where does the Polar Express depart from?
The Grand Canyon Railway Polar Express departs from Williams, Arizona, with the train station located directly behind the Grand Canyon Railway Hotel.
What is the refund and cancellation policy?
New for 2026, reservations are fully refundable up to 14 days before departure (50% within 14 days) for purchases made before August 10, 2026. Cancellations made less than 14 days prior to travel are subject to a 50% cancellation fee.
What should I wear on the Polar Express?
While train cars are heated, layers are recommended. Guests are also encouraged to wear their festive holiday pajamas to fully embrace the magical atmosphere.
Are there restrooms on the train?
Yes, restrooms are available on each train car as well as on the platform.
How far in advance should I arrive before departure?
For train-only guests, arrive at least 1.5 hours before departure to pick up tickets and board. For package guests, check into the hotel at 3:00 p.m. and pick up tickets then.
More Christmas Events Near Williams
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.